IT Support in White Rock, BC
Virtuoso Technologies helps small businesses and home users in White Rock and South Surrey with computers, Wi-Fi, email and phones. We are based in Surrey, right beside White Rock, and have been in business since 2016.
Most problems are fixed remotely in a secure support session, and we come to you when the job needs hands.
IT help for White Rock businesses and homes
For small offices and shops, and for people who want reliable help with the technology at home.
Small business IT support
A help desk for lockouts, email problems, slow computers and new-hire setups, with proactive updates and backup checks. About our managed IT services.
Tech help for home users & seniors
Patient, plain-English help with computers, phones, tablets, email and printers, at home or in a remote session.
Wi-Fi dead zones
Mesh Wi-Fi for larger homes and Wi-Fi for offices that reaches every room, with guests kept on a separate network.
Virus removal & data recovery
Viruses and malware removed, computers tuned up or repaired, and files recovered from failing drives where that is possible.
Backups & email
Backups that are checked and restorable, plus Microsoft 365 or Google Workspace email set up with multi-factor sign-in.
VoIP business phones
Keep your 604 or 778 number and answer it on a desk phone, a cell or a laptop. Explore VoIP phone systems
Across White Rock and South Surrey
White Rock sits right beside South Surrey, where we are based. We work throughout both:
White Rock
- East Beach
- West Beach
- Marine Drive
- Uptown
South Surrey
- Ocean Park
- Crescent Beach
- Grandview Heights
Everyday problems are usually fixed remotely in a secure support session. Network, Wi-Fi, server and phone installs are done on-site. Also in Langley? See IT support in Langley or all the areas we serve.
Why White Rock clients work with us
Right next door
We are based in Surrey, White Rock’s neighbour, and you reach us on a local 604 number.
Phones answered 24/7
Call 604-375-2629 any time. The office is open Monday to Saturday, 9 am to 6 pm, and emergency support is available any time.
Businesses and homes
The same team helps small businesses and home users, so you can call us for the office and for the computer at home.
Plain-English advice
We explain what matters, what can wait and what it will cost before you commit to anything.
What the free IT assessment covers
A short, no-obligation review of where your IT stands today. You get our findings in writing either way.
Security basics
Firewall, antivirus, multi-factor sign-in, and who has access to what, including former staff.
Backups
What is being backed up, where it goes, and whether a restore has ever been tested.
Network & Wi-Fi
The router, switches and access points your business runs on, and where the weak spots are.
Computers & software
Device age, Windows versions and updates, Microsoft 365 licences and anything out of support.
Phones
How calls reach your team today, what is being missed, and whether VoIP would help.
A prioritised plan
What to fix first, what can wait and what it would involve, in plain English.
How we get started
Getting set up is simple, and there is no obligation.
Quick chat
Call or message us about your IT: what is working, what is not and what worries you.
IT assessment
We review your setup, from network and security to devices, backups and phones.
Plan and set up
We recommend the right level of support, agree the scope with you and put it in place.
Ongoing support
We look after your systems day to day and are there when your team needs help.
Frequently asked questions
Do you come on-site in White Rock?
Yes. We are based in Surrey, beside White Rock, and come on-site for work that needs it, such as Wi-Fi, network, firewall, server and phone installations. Many everyday issues are faster to fix remotely, so we start there when it makes sense.
Do you help home users, or only businesses?
Both. We help home users and seniors with computers, Wi-Fi, email, printers, phones and tablets, as well as small businesses.
Our Wi-Fi does not reach every room. Can you fix that?
Usually, yes. We find where the signal drops and set up mesh Wi-Fi or extra access points so coverage reaches the rooms you use. For offices, see business Wi-Fi.
I think my computer has a virus. What should I do?
Stop entering passwords on it and call us. We remove viruses and malware, check whether any accounts need new passwords and set up backups so your files are safe next time.
We already have an IT company. Can we switch?
Yes. We start by getting your documentation and admin passwords into your hands, and your current provider stays in place until the handover is done. See our switching IT providers checklist.
How much does IT support cost?
It depends on what you need. For businesses, it depends on how many people and devices you have and how much you want us to look after. You get a written quote before you commit.
How do we get started?
Call 604-375-2629 or send us a message. We will learn about your current setup and recommend the right level of support, with no obligation.
Need IT help in White Rock?
Tell us what is going on and we will recommend the right next step, with no obligation.