IT Support & Managed IT Services in Abbotsford, BC
Virtuoso Technologies looks after the computers, networks, email and phones of small businesses in Abbotsford and the rest of the Fraser Valley. We are based in Surrey and have been in business since 2016.
Most day-to-day problems are fixed remotely in a secure support session, and we come to Abbotsford for the work that needs hands: networks, firewalls, Wi-Fi, servers and phones.
IT services for Abbotsford businesses
For offices, shops, clinics, trades and warehouses from a few people to around fifty.
Remote help desk
Password lockouts, email problems, slow computers and new-hire setups, usually sorted in a secure remote session without anyone driving anywhere. About our managed IT services.
Monitoring & updates
Updates, monitoring and backup checks run in the background, with 24/7 monitoring for managed IT clients, so small problems are caught early.
Firewalls & remote access
A business firewall with intrusion prevention, content filtering and VPN access for staff who work from home or from a second site.
Backups you can restore
Backups that are checked and can actually be restored, so a failed drive or a ransomware attack does not take your records with it.
Microsoft 365 & Google Workspace
Business email set up or migrated, with multi-factor sign-in turned on and licences that match what your team uses.
VoIP business phones
Keep your 604 or 778 number and answer it on a desk phone, a cell or a laptop. Explore VoIP phone systems
Across Abbotsford and the Fraser Valley
We work with businesses throughout Abbotsford, from the city centre to the rural areas:
Central Abbotsford
- Historic Downtown
- Clearbrook
- Mill Lake
- Auguston
West & north
- Mount Lehman
- Aberdeen
- Bradner
- Matsqui Village
Nearby
- Sumas Prairie
- Mission
- Chilliwack
- Langley
Remote support works anywhere. Network, Wi-Fi, server and phone installs are done on-site. Closer to Surrey? See IT support in Langley or all the areas we serve.
Why Abbotsford businesses work with us
Remote first, on-site when needed
Most everyday fixes are done in a secure remote session. Firewall, Wi-Fi, server and phone installs are done on-site.
Phones answered 24/7
Call 604-375-2629 any time. The office is open Monday to Saturday, 9 am to 6 pm, and emergency support is available any time.
A fast response for managed clients
Managed IT clients get a response in under an hour during business hours for anything that stops work.
Plain-English advice
We explain what matters, what can wait and what it will involve before you commit to anything.
What the free IT assessment covers
A short, no-obligation review of where your IT stands today. You get our findings in writing either way.
Security basics
Firewall, antivirus, multi-factor sign-in, and who has access to what, including former staff.
Backups
What is being backed up, where it goes, and whether a restore has ever been tested.
Network & Wi-Fi
The router, switches and access points your business runs on, and where the weak spots are.
Computers & software
Device age, Windows versions and updates, Microsoft 365 licences and anything out of support.
Phones
How calls reach your team today, what is being missed, and whether VoIP would help.
A prioritised plan
What to fix first, what can wait and what it would involve, in plain English.
How we get started
Getting set up is simple, and there is no obligation.
Quick chat
Call or message us about your IT: what is working, what is not and what worries you.
IT assessment
We review your setup, from network and security to devices, backups and phones.
Plan and set up
We recommend the right level of support, agree the scope with you and put it in place.
Ongoing support
We look after your systems day to day and are there when your team needs help.
Frequently asked questions
Do you come on-site in Abbotsford?
Yes. Abbotsford is part of our on-site service area, which covers Metro Vancouver and the Fraser Valley. Many everyday issues are faster to fix remotely, so we start there and book on-site visits for installs and hands-on work.
Do you also cover Mission and Chilliwack?
Yes. Mission, Chilliwack and Harrison Hot Springs are in our service area too, so one IT team can look after locations on both sides of the river. See all the areas we serve.
Our staff work from more than one location. Can you help?
Yes. A business firewall with VPN lets staff reach files and systems securely from home or a second site, and Microsoft 365 or Google Workspace keeps email and shared files the same everywhere. Our guide Does a small business need a firewall? explains the basics.
We already have an IT company. Can we switch?
Yes. We start by getting your documentation and admin passwords into your hands, and your current provider stays in place until the handover is done. Our switching IT providers checklist walks through each step.
Do you offer one-time projects, or only monthly support?
Both. You can start with a single project, such as a new firewall, an office move, a Microsoft 365 migration or a VoIP switch, and move to ongoing managed support later.
How much does IT support cost?
It depends on how many people and devices you have and how much you want us to look after. After the free assessment you get a written quote, so you know the cost before you commit.
How do we get started?
Call 604-375-2629 or send us a message. We will learn about your current setup and recommend the right level of support, with no obligation.
Need an IT team in Abbotsford?
Tell us about your setup and we will recommend the right level of support, with no obligation.